EventEntree ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. We comply with data protection laws in Ghana, Nigeria, and other West African countries where we operate.
For organizers: Event details, ticket sales data, attendee lists, check-in records, and financial transaction history.
We collect information about how you interact with our platform, including pages visited, features used, and time spent on the site.
We use your information to:
Process ticket sales, manage events, facilitate check-ins, and process payments.
Confirm organizer identities and prevent fraud.
Send tickets, event updates, and marketing communications (with consent).
Analyze usage patterns and enhance user experience.
We implement appropriate technical and organizational measures to protect your data:
However, no internet transmission is 100% secure. We cannot guarantee absolute security but commit to promptly notifying you of any data breaches as required by law.
We do not sell your personal information. We may share data with:
5.1 Event Organizers: Attendee information (name, email, phone) is shared with the organizer of events you register for, to facilitate check-in and communication.
5.2 Service Providers: We use third-party services for payments (Paystack, Flutterwave), SMS (Termii), email delivery (Resend), and cloud hosting. These providers only access data necessary to perform their functions.
5.3 Legal Requirements: We may disclose information if required by law, court order, or to protect our rights, property, or safety.
We retain your information as long as necessary to provide services and comply with legal obligations. Event data is typically retained for 3 years after the event date. You may request deletion of your account, though some data may be retained for legal or fraud prevention purposes.
Depending on your location, you have the right to:
To exercise these rights, contact us at privacy@evententree.com.
We use cookies and similar technologies to enhance your experience, remember preferences, and analyze traffic. You can control cookie settings through your browser. Essential cookies for platform functionality cannot be disabled.
Your data is primarily stored and processed in West Africa. Some service providers may process data outside your country (e.g., cloud services in the US or EU). We ensure appropriate safeguards are in place for such transfers.
EventEntree is not intended for children under 13. We do not knowingly collect data from children under 13. If you believe we have collected such data, please contact us immediately for deletion.
We may update this Privacy Policy periodically. We will notify you of significant changes via email or platform notifications. Your continued use after changes constitutes acceptance of the updated policy.
For privacy-related questions or concerns, contact our Data Protection Officer:
EventEntree Privacy Team
Email: privacy@evententree.com
Address: Accra, Ghana
Response Time: Within 48 hours
By using EventEntree, you consent to the collection and use of your information as described in this Privacy Policy.
Read our Terms of Service →© 2026 EventEntree. All rights reserved.